Refund Policy

Returns

We accept returns of defective and non-defective products within 30 days of delivery. Items must be unused, in their original condition, and in the original packaging. To request a return, contact us at sceesay@babyme.online before sending the item back.

Refund timing

Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, the refund will be issued to your original payment method within 10 business days. Your bank or credit-card company may require additional time to post the refund.

Exchanges

We accept exchanges requested within 30 days of delivery. Items must be unused, in their original condition, and in the original packaging. Contact us before returning an item so we can provide return instructions.

Sale items

Sale items may be returned or exchanged under the same eligibility conditions as regularly priced items.

Fees

We do not charge a restocking fee. Customers are responsible for return-shipping costs, and original shipping charges are non-refundable.